Zoto

ZOTO is a UK-based online telemed clinic and pharmacy offering medical-cannabis consultations and prescriptions. It positions itself as a provider of “lifestyle medications” including medical cannabis, combining online consultations with home delivery of prescribed cannabis-based medicines.

Service

ZOTO provides online consultations with a clinical team (GPs, specialists, prescribing pharmacists) to assess suitability for medical cannabis treatment. Patients start with a free eligibility check via an online form, followed by a screening call, then a 20-minute secure video consultation with a doctor. If approved, ZOTO issues a prescription and supplies cannabis-based medicines (flower, oils, pastilles, vape cartridges, etc.) from its online pharmacy for home delivery. It offers ongoing follow-up consultations—first after one month, then typically quarterly—and support with adjusting treatment as needed. Conditions they most commonly address are chronic pain and psychiatric-related issues such as anxiety, stress, ADHD, insomnia.

Safety

ZOTO’s services are provided by UK-based clinicians and a UK-registered pharmacy. Before prescribing, patients must complete a medical history questionnaire and provide a summary of care record from their GP or private doctor. The clinic only prescribes cannabis if the patient has a chronic condition and has tried at least two prior medical treatments. Deliveries are to be received in person, and the company emphasises controlled, legal access to “cannabis-based medicinal products (CBMPs)” produced under quality-controlled conditions. ZOTO advises patients about responsible use (e.g. regarding driving, impairment, and interactions with other medications).

Care pathway

1. Potential patient completes an online questionnaire for eligibility.
2. Patient books a free preliminary screening call to verify identity and medical history.
3. Patient has a video consultation with a prescribing doctor to discuss condition and suitability.
4. If approved, the prescription is issued and medicines are dispatched from the online pharmacy to the patient’s address (must be received in person).
5. First follow-up occurs after one month; further follow-up appointments are typically every three months. Adjustments to the treatment plan, support and prescription renewals are managed via the platform.