Dispensed

Dispensed is a UK‑based telemed‑clinic platform that connects patients with licensed clinicians in order to access medical cannabis treatment. The service is designed to simplify and digitalise access to regulated cannabis‑based medicinal products for patients across the UK.

Service

Dispensed offers an entirely online service: patients begin with a short eligibility questionnaire about medical history and symptoms. If eligible, they can book a video consultation with a specialist doctor. During the consultation the clinician assesses whether medical cannabis might be appropriate and, if so, creates a personalised treatment plan. If the plan is approved, a prescription is issued, which is then dispensed by a partner pharmacy and delivered discreetly to the patient’s home. Dispensed advertises support for areas including pain management, neurological support, mental health care, and sleep support. Subscription or long‑term care involves ongoing online consultations, prescription renewals, and flexible monthly treatment plans — all managed via the “Dispensed” digital platform.

Safety

Dispensed is operated by Plantmed Clinic UK Ltd, a private healthcare clinic registered in England and Wales. The service operates in compliance with UK regulations for cannabis‑based medicinal products. All consultations are conducted by fully licensed specialist doctors. To use the service, patients must provide accurate medical history, photographic identification, consent to permit retrieval of their summary care record (with consent required), and confirm residence in the UK. Dispensed requires this screening before prescribing. Prescriptions are filled by partner pharmacies after identity verification and payment, and medications are dispatched in discreet packaging. Patient data is handled via secure systems under UK data‑protection standards.

Care pathway

1. The patient begins by completing an online eligibility questionnaire.
2. If eligible, the patient books a video consultation with a specialist clinician (no GP referral required).
3. The clinician reviews the medical history and symptoms; if medical cannabis is appropriate, they design a personalised treatment plan and issue a prescription.
4. The prescription is sent to a partner pharmacy; after payment and identity verification, the medication is prepared and shipped to the patient’s address.
5. The patient receives ongoing care via further online consultations and support from the care team; prescriptions can be renewed and treatment adjusted over time as needed.